Industry Insights - Drivonic

How to Utilize Email Marketing in an Effective way for Your Dealership!

Written by Drivonic Insights Team | Feb 8, 2023 7:30:00 PM

When it comes to digital marketing methods, email marketing is one of the most successful ways for auto dealerships to create connections with their consumers. It enables auto dealers to maintain contact with their clients, provide them with information on the most recent offers and discounts, and convert a greater number of sales leads into actual customers. Email marketing is not only an excellent strategy to get an edge over your competition but also to inspire customers to make more purchases.

Why marketing through email is such an efficient method

Email marketing's impressive success may be attributed to the fact that it enables businesses to communicate with their clients on a more individual basis. Emails sent by customers' local dealerships are often well received and appreciated by the recipients. A high level of interaction with your consumers may be easily achieved via the use of email marketing. When done properly, email marketing has the potential to produce a high rate of consumer response and urge customers to take action. This might include anything from going to the website of your dealership or making a purchase to just clicking on a link that was provided in the email.

Developing your list by soliciting sign ups for your newsletter

If you have never managed an email newsletter before, it is not a good idea to import the email addresses of all of your previous customers into your newsletter list all at once. This is due to the fact that some of your previous clients would not anticipate receiving emails from you in this way. When you first begin sending emails to your consumers, it is in their best interest to add them one at a time. They will have an idea of what to anticipate, and they will be more content with the fact that they are receiving emails from you. It also indicates that you are not contacting folks who have indicated that they do not want to receive emails from you. If you send a large number of emails to a group of people and some of them choose not to receive them or report them as spam, this may harm your reputation as a sender and increase the likelihood that your emails will be classified as spam in the future. We strongly suggest that you implement a newsletter registration popup on your website and add any new clients to the list as soon as possible. In this approach, your list will be composed of individuals who have expressly requested to receive marketing emails from your dealership, and these emails will have a reduced rate of people opting out of receiving them in the future. Customers that visit your website as a result of seeing one of your Facebook advertisements will also have the opportunity to subscribe to your newsletter; as a result, you will squander a lower proportion of your marketing spending budget.

Establishing an Email Schedule for Your Newsletter!

If you don't want to pay a third-party automotive marketing firm to do this for you, the best option is to give this responsibility to an employee working in the marketing department of your dealership. They will be in charge of writing the weekly newsletter. Be sure to keep the following advice in mind if you are thinking about beginning email marketing for your dealership: Check to see that the content of your email marketing is relevant to your audience and intriguing to them. You may keep your consumers interested with your business by using graphics and videos to break up the text. By giving unique bargains and compelling promotions, you may encourage your clients to complete the desired activity. Maintain brevity in the marketing communications you send out through email. You should try out a variety of email marketing messages and discover which ones are most successful; also, it is a smart idea to provide timely offers and information on newly available goods.

Email Event Updates!

If you want to draw in new consumers to your dealership, hosting frequent events is a fantastic method to do it; but, you should also be sending emails to advertise these events. You need to think of the people who sign up for your newsletter as your dealership's most devoted customers. Creating a consistent turnout at events will leave a positive impression on prospective clients and urge them to stop by your dealership in the near or distant future. Send out emails up to a week in advance of an event to encourage people to attend. Include details on what will take place during the event, as well as a map with driving instructions.

Emails sent in response to website visitors

When someone goes to the website of your dealership, there is a significant probability that they are thinking about purchasing a vehicle at some point in the near future. However, not all visitors to a website are prepared to make an immediate purchase of a vehicle. We've found that sending a follow-up email to visitors results in the best conversion rate for an email flow. Because of this, it is essential to follow up with visitors to your website through email and let them know that you are still interested in assisting them in locating the ideal vehicle for their needs. To further persuade recipients of your follow-up email to take the desired action, you might include discounts and special offers in the message.

Establishing email chains for qualified prospects

Your dealership's warm leads are the equivalent of potatoes in a hot pot. These are leads from potential customers who have shown an interest in purchasing a certain car and may have even engaged with a salesperson at this point. You must pursue these leads and not let them escape your grasp. Your email marketing software should include automatic routines that you can set up to ensure that as many of these people as possible come back and become paying clients.

  • Automated email 1: "We are grateful that you are taking into consideration purchasing our vehicle and would want to thank you for your interest. Do you have any queries that we can answer for you?"
  • Automated email 2: "It's been a few days since we chatted, so here's a brief update on what's going on with the automobile you're interested in."
  • Automated email 3: "Hey, just wanted to touch base and see if you needed any more assistance choosing on the automobile."

Segmenting Your Audience

It is essential to begin dividing up your audience as soon as you have a robust email list at your disposal. This will make it easier for you to provide information that is more relevant to your clients, which will enhance the likelihood that they will take action. Your email list may be segmented based on demographics such as age, gender, and geography as well as hobbies such as vehicles and buying history. You might try sending separate material to new leads and existing customers by dividing your email list into two parts: new leads and existing customers. Examine the email marketing messages that get the highest response rates and use them. The low engagers are another major category of email recipients. This is a category that is composed of clients who have gone dormant and are no longer engaging with the material you provide. After a few months, you should send them an email titled "last chance saloon," and if you don't get a response from them, you should delete them from your list. This will assist in cleaning up your list by removing those who do not react and will maintain it robust.

The secret to successful email marketing is consistency.

In conjunction with the content marketing activities of your dealership, email marketing that is carried out on a regular basis has the potential to become a very useful tool. Customers are more likely to forget who you are and what you do if you send email communications on an irregular basis. This implies that when you eventually do send an email message to them, it's possible that they won't be interested in it, or even worse, they could unsubscribe from your mailing list. On the other hand, if you send out emails to your clients on a regular basis, they will begin to anticipate receiving them and will be more inclined to read them and take some kind of action as a result. This also ensures that buyers will think of your auto dealership first if they are in the market for a new vehicle. It is essential that you create a timetable for your email marketing and then adhere to it.

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